Shipping & Returns

Shipping

  • All orders exclude delivery in the price.
  • Unisonics Australia only ships within Australia for online purchases.
  • Orders are sent via Fastway Couriers and can be tracked.
  • Delivery address cannot be changed once the order has been shipped.
  • As Fastway Couriers is a third-party delivery company, we are unable to control their postage time.
  • Shipping time may vary depending on your location, please allow 1 – 5 days for delivery.

 

Returns

  • Defective items will be replaced free of charge.
  • Unisonics Australia will not process Refunds for an incorrect purchase or change of mind.
  • All return requests need to be made in writing to sales@unisonics.com.au within 10 days of purchase. If the request for a return is accepted then a credit will be given to you to spend on any other Unisonics Australia product.
  • A full refund will be offered in the case of major defects and faults as per Australian Consumer Law